Grace Homecare - the leading provider of home health care, supplies and equipment.
R-Netwise Systems Ltd. designing and implementing solutions for senior citizens and personal emergency response call centers.
The company provides complete, turnkey-level solutions; starting from land-line/cellular based emergency alarm units, multiprotocol server-side decoders and CRM system specially tailored for personal emergency response centers. We posses advanced technological knowledge allowing us to integrate multiple products into the single working system while preserving high survivability and backup abilities. Our decoders system and CRM are based on the Microsoft SQL Server as their database engine, which allows us to scale our systems to fulfill any of our clients specific demands without a need to rebuild system core and to stop organization's work-cycle. We have a lot of experience in working with different PBX solution starting from handling conversations from simple analogical lines telephony to using PRI channels and SIP protocols. Our systems are designed to be easily integrated with systems already available at client's site. For example, we can provide our modular decoder systems and integrate it with the already installed third-party CRM, using interfaces which it already supports (Web-services, OCX, Reflection, database-interfaces etc). All our products were developed in-house, so we can easily tailor them to a specific need. We provide 24/7 service and support for our products and guarantee fast and reliable resolution of any problem encountered.